Terms and Conditions

The following are the TERMS AND CONDITIONS for use of the HaiwaiTEL products and services ("the Services") which is provided by HaiwaiTEL. Please read carefully. The HaiwaiTEL services are offered to you on your acceptance without modification of the terms, conditions and notices contained herein.

By visiting and shopping at HaiwaiTEL you accept these TERMS AND CONDITIONS.

HaiwaiTEL's objective is to provide the highest quality telecommunication services at the best rates. The use of this website is expressly conditioned on your acceptance of all terms and conditions stated herein and any other place on this website. DO NOT USE THIS WEBSITE if you do not accept all the terms and conditions stated herein and at other places (including but not limited to: Frequently Asked Questions, Privacy Policy) on this website.

Calling Rates and Reliability of Services

HaiwaiTEL would not be responsible for any losses/damages as result of changing calling card rates by suppliers and/or service providers, which is beyond control of HaiwaiTEL . HaiwaiTEL do not represent or warrant that the services provided suppliers will be uninterrupted or error-free, that defects will be corrected. Also HaiwaiTEL would not be responsible for any losses/damages caused by error of service providers.

User Account and Security

After you purchase products or services of HaiwaiTEL , there will be forms for you to complete. User must complete registration process by providing us with current, complete and accurate information as prompted by the registration form in order to avoid problems of credit card abuse and fraudulent activities. You are entirely responsible for maintaining the confidentiality of your password and user account, and all activities that occur under your account. You agree to notify HaiwaiTEL immediately of any unauthorized use of your account or any other breach of security.

Whenever you provide us information on HaiwaiTEL's official website, you agree to: 1) provide true, accurate, current and complete information and 2) maintain and promptly update such information to keep it true, accurate, current and complete. If you provide any information that is, or we have reasonable grounds to suspect that it is, untrue, inaccurate, not current or incomplete, HaiwaiTEL may without notice suspend or terminate your access to our Website and refuse any and all current or future use of our Website (or any portion thereof). Please select a password that would not be obvious to someone trying to guess your password, and change it regularly as an added precaution. Furthermore we recommend you use a different password from the email account as an additional security measure. You are responsible for maintaining the confidentiality of the password and account, and you are fully responsible for all activities that occur under your password or account identification. You should make every effort to safeguard your account data. HaiwaiTEL is not responsible for lost or stolen account data or unauthorized use. You agree to immediately notify HaiwaiTEL of any unauthorized use of your password or account or any other breach of security.

Member Privacy

It is HaiwaiTEL's policy to respect the privacy of its members. We will not edit or disclose any personal information about your or your use of the Service, including its contents, without your prior permission unless we have a good faith belief that such action is necessary to: 1) conform to legal requirements or comply with legal process; 2) protect and defend the rights or property of HaiwaiTEL; 3) enforce the Terms and Conditions; or 4) act to protect the interests of its members or others.

HaiwaiTEL is the sole owner of the information collected on this website. We will not sell, share, or rent this information to a third party for marketing or any other purposes. We collect, retain, and use only the information that is necessary for you to administrate your HaiwaiTEL account. Therefore, it is required for you to provide certain information upon using portions of our websites. Such information includes your name (either your name, company, or organizations name), address, phone number, email address, and other information gathered through the applicable process.

Member Conduct

As a condition of your use of the Service, you warrant to HaiwaiTEL that you will not use the Service for any purpose that is unlawful or prohibited by these terms, conditions, and notices. It is a federal AND state offense to purchase any product or service by fraudulent means. You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your account or password, including the content of your transmissions through the Service. By way of example, and not as a limitation, you agree not to:

• Use the Service in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages.

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

• Publish, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful material or information.

• Harvest or otherwise collect information about others, including e-mail addresses, without their consent.

• Create a false identity for the purpose of misleading others as to the identity of the sender or the origin of a message.

• Transmit or upload any material that contains viruses, trojan horses, worms, time bombs, cancel bots, or any other harmful or deleterious programs.

• Interfere with or disrupt networks connected to the Service or violate the regulations, policies or procedures of such networks.

• Attempt to gain unauthorized access to the Service, other accounts, computer systems or networks connected to the Service, through password mining or any other means.

• Violate any applicable laws or regulations including, without limitation, laws regarding the transmission of technical data or software exported from the United States through the service.

• Interfere with another member's use and enjoyment of the Service or another individual's or entity's use and enjoyment of similar services.

Disclaimers/Limitation of Liability

The information and services included in or available through the Service may include inaccuracies of typographical errors. Changes are periodically added to the information herein. You specifically agree that HaiwaiTEL shall not be responsible for unauthorized access of your user account.

Termination of Service

HaiwaiTEL may terminate your access to any part of all of the Service and any related service(s) at any time, if HaiwaiTEL believes it may cause any harm/fraud either direct or indirect way, with or without notice. HaiwaiTEL shall have no obligation to maintain any content in your user account.

No Spam, Damages

HaiwaiTEL will immediately terminate any account, which it believes, in its sole discretion, is transmitting or is otherwise connected with any spam or other unsolicited bulk email.

Participation in "Referral" Promotions Program

HaiwaiTEL shall have no obligation on "Referral" participation promotions, including the delivery of unsuitable content by any user. HaiwaiTEL shall not be responsible or liable for any part of any such participation of "Referral" Promotion Program. HaiwaiTEL reserves all rights to terminate/delete any entries which we believe connected with any spasm or unlawful actions with or without notice.

Modifications to Terms and Conditions, Member/User Policies

HaiwaiTEL reserves the right to change the Terms and Conditions regarding the use of the Service at any time and to notify you by posting an updated version of the Terms and Conditions on the website. You are responsible for regularly reviewing this statement.

Payment Method

We accept all major credit cards including Visa, Master and Discover. There's no surcharge for using your credit card to make purchases with HaiwaiTEL. Please be sure to provide the exact email address, telephone number, billing address and your CVV number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed by "HaiwaiTEL" upon delivery of your order. We may require additional verifications or information before accepting any order.

Credit/debit card fraud is a criminal offense. At HaiwaiTEL we use automated and manual systems to confirm proper credit card authorization, including having HaiwaiTEL representatives call persons who have signed up for HaiwaiTEL services. We also track every transaction. Information related to fraudulent transactions, including but not limited to IP addresses, detailed transaction records and email addresses are collected. The information will be provided to appropriate law enforcement officials consistent with applicable law when required to assist in the prosecution of any persons attempting to commit fraud on HaiwaiTEL websites.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. HaiwaiTEL reserves the right at any time after receipt of your order to accept or decline your order for any reason. HaiwaiTEL reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

Refund Policy

If the customers do not satisfy within our products or services, please contact Customer Service via HaiwaiTEL's official website. If the problem occurs from HaiwaiTEL such as double charge and you want to cancel the order, you will get 100% refund. Or if you change your mind within 30 days of purchase, you can get full refund for unused card. Please allow 2 business days for refunds to be processed and additional time may occur with individual banks. No refund or replacement is provided for lost, stolen or expired card or unauthorized use or customer operation error(s) and client's email server delay.

Effective on June, 2014